SecurLOCK is changing to Card Suite Lite

 

The SecurLOCK Equip mobile app is transitioning to a new and improved debit card monitoring product, Card Suite Lite, on Tuesday, July 9, 2024. 

 

If you are currently using SecurLOCK Equip,  you will need to download the new Card Suite Lite app from your mobile device store and begin using it after 6 am CST on July 9. 

  • Your existing username and password will automatically transfer to the new Card Suite Lite app, as well as your existing card controls, such as merchant options and transaction limits.
  • The only controls NOT able to carry over will be your location parameters and transaction history. 
  • SecurLOCK Equip will end July 9. 
     

  

 

Take Full Control of your Debit Card.

Card Suite Lite offers the same features as SecurLOCK such as:

  • Freeze/unfreeze (on/off) card
  • Transaction alerts
  • Enable/disable transaction types and merchant categories
  • Set general spend limits and location controls

New features in Card Suite Lite include:

  • Contactless transaction controls
  • Overall spend limits (per transaction, daily, and monthly)
  • Spend limits per transaction type
  • Share card option with trusted contacts
  • Additional sub-category merchant types
  • One-Time Passcodes
  • Enriched merchant data including name and logo
  • User picture in app profile

 

Download Card Suite Lite app starting July 9, 2024.

Current SecurLOCK users:

  1. Download the Card Suite Lite app from your mobile device app store.
  2. Anytime after 6 a.m. CST on July 9, log in to Card Suite Lite with your existing username and password.
  3. Review your card controls to ensure existing parameters are still in place.
  4. Reset your location limits.
  5. You will not be able to view previous card payment transactions from before the transition to Card Suite Lite, but you can view your past card transactions in online banking.

 

New Users:

  1. Download the Card Suite Lite app from your mobile device app store on July 9.
  2. Follow the steps to connect your Security Bank debit cards.
  3. Set card parameters.
  4. Enjoy the added security and spending control that comes with Card Suite Lite. 

 

Frequently Asked Questions about Card Suite Lite

What is Card Suite Lite? 

Card Suite Lite is a mobile app that allows you to control how, when, and where your debit cards are used. It is a simple and secure way to manage and monitor your payment transaction activity. 

How do I get the Card Suite Lite app? 

Card Suite Lite is available on both Apple and Android mobile devices. Once the app has successfully downloaded to your mobile device, you can begin the card registration process. 

Is there a fee to use the app? 

No. It is provided to you at no cost so you can have more control over your card. 

What is a real-time alert? 

A real-time alert is an immediate push notification sent to the app. 

How long does it take for a control or alert setting to take effect? 

Controls and alerts come into effect immediately after you save your preferences. 

What if my smartphone is stolen? How secure is the app? 

A password, pin code or your personal biometrics are required to login to the app. Additionally, the app does not store personal information on your mobile device and will only ever display the last four digits of your card number. 

 

If you have questions, our Deposit Services team is ready to help. Call us at 918.664.6100.